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Thank you for visiting and shopping at Petmagicworld. Following are the terms and conditions that constitute our Shipping Policy. For orders shipped within the United States, Petmagicworld covers all applicable taxes, ensuring that the prices listed include any necessary customs duties and taxes. This means that customers placing orders within the United states will not be responsible for any additional charges. However, for international orders outside the United States, customers are solely responsible for any customs duties, taxes, or import fees imposed by the destination country. It is important to be aware of and understand the potential charges that may apply to international orders. If any customs duties, taxes, or import fees are levied, it is the recipient's responsibility to settle these charges directly with the relevant authorities or courier. For further information or assistance, please contact our customer support team. Shipment processing time ? We just need no longer than 1 to 3 business days to deal with your order. Shipping rates & delivery estimates ? We currently offer standard shipping, which is completely free of charge. Destination Estimated delivery time Shipment cost USA 7-15* business days Free *If we are experiencing a high volume of orders, shipments may be delayed by a few days. Shipment confirmation & Order tracking ? You will receive a Shipment Confirmation email within 24 hours once your order has been placed. Within 1 to 3 business days after your parcel is shipped, you will receive an email with the courier's details and your consignment number, this can be used to track your order. You can track your order here. Can I change my address ? If your order hasn't been shipped yet, you can request a shipping address change by reaching out to us at support@petmagicworld.com within 24 hours of placing your order. Can I get delivery to countries outside of the US ? Please contact us (support@petmagicworld.com ) to ask for an accurate reply. For further assistance please email our customer service department at support@petmagicworld.com